Emergency Services



The Fire Department consists of ten full time firefighters, two Chief Officers, and a Clerk/Dispatcher. To complement the career staff, there are 14 Volunteer Firefighters that train and work alongside the paid staff to provide fire prevention, fire suppression, rescue, pre-hospital care, and hazards mitigation.


3215 Eby Street Terrace, BC V8G 2X8

Phone: 250-638-4734 (Non-Emergency Number)

Fax: 250-635-4933

Email: firehall@terrace.ca



​FireSmart is a shared responsibility. It is about living in a fire-prone ecosystem and taking the necessary steps to protect your family, property, and community from wildfire.

Over time, FireSmart principles have shown that they are effective at reducing the risk related to losses in the most extreme wildfire conditions. With a few simple steps you can contribute to increasing your property, neighbourhood, and community resiliency to wildfire. 

FireSmart Assessments are now available in Terrace! Is your property FireSmart, and ready to stand up against a wildfire? Find out now by contacting your local FireSmart Coordinator at 250-638-4734 or FireSmart@terrace.ca to get your free FireSmart Assessment.

BC Wildfire Homeowners Manual 

Wildfire Preparedness Guide 


Check out these informative videos:



NO Burning of Yard Waste Within City Limits

Burning of yard waste, grass, branches, leaves, and other debris is NOT allowed within City limits

Fire pits in the backyard are for the purpose of cooking food only. Fires must be contained within a non-combustible receptacle constructed of cement, brick, or metal, and be no more than three feet in diameter. Only cut, seasoned wood or charcoal is to be burned. All fires must be supervised by a competent person while it is burning or smoldering, and extinguished prior to leaving the fire. Fires should not be lit when the weather conditions could cause smoke to be a nuisance to another person. Fires are to be extinguished immediately if they are causing an unreasonable interference with the use and enjoyment of another person's property. There must be a minimum 10 foot clearance from any structure or fence. For more information, call the Terrace Fire Department at 250-638-4734.


Learn about campfire regulations



Emergency Prepareness Week is May 3–9, 2020.

Learn more


What are the requirements to join the Terrace Fire Department as a Volunteer?

  • Be a resident of the City of Terrace, so that you can respond promptly;
  • Have obtained a minimum of grade 12 or equivalent;
  • Be a minimum of nineteen (19) years of age;
  • Be able to meet the Fire Department's physical agility requirements;
  • Be able to obtain a medical examination certificate proving you are fit to participate in firefighting activities; and
  • Be prepared to commit the necessary time and effort involved in being a Volunteer Firefighter.

Is there anything else that will aid in my chances of being a successful applicant for the Fire Department?

Yes. Obtaining one or more of the following will help your chances:

  • Hold a valid first aid/CPR certificate;
  • Hold a valid class 5 driver's license;
  • Have an air brake endorsement certificate;
  • Hold recognized certificates for firefighting courses;
  • Live and/or work in locations in which response times would be beneficial to the Fire Department.

I do not meet all the above criteria - can I still apply?

Yes, we strongly recommend that you still fill out the application form.

Where do I obtain and send my completed application?

A copy of the Volunteer Firefighter Application form can be obtained from the Fire hall (3215 Eby Street), or:

Once completed, it can be mailed to:

City of Terrace

Fire & Rescue

3215 Eby Street

Terrace, B.C. V8G 2X8

If mailed, please mark the envelope with: "Confidential - Application" in the bottom left hand corner of the envelope. Or, you can drop off the completed application form at the fire station. Our office hours are 0800-1200, 1300-1630 hours, Monday to Friday.

How much time will I be expected to contribute?

Members of the Fire Department are expected to attend 70% of the scheduled fire practices during the course of the year. Fire practices or training occur every Tuesday evening, starting at 1900 hours and normally go to 2100 hours.

New recruits are also expected to attend the "new recruit" orientation program. This training is scheduled over a variety of weekends and a number of evenings. It is essential that all new recruits complete the basic Firefighter program.

When you are available, you are expected to be on voluntary call for any emergency calls that occur in the Terrace area.  Generally, we would expect that a Volunteer would be able to attend at least 50% of the calls over a period of a year.

How many calls does the Fire Department respond to in an average year?

It depends on the year; hot, dry spring conditions usually increase our call volume substantially because of grass fires.  An average year would be approximately 1200-1500 actual responses.

Am I expected to attend all emergency calls?

No. Although we encourage members to respond when available, it is our expectation that our Volunteer members would be available for about 50% of the fire-related calls.

I am not around all the time, or I work shift work, or at times I would just not be available to respond to calls or attend the training sessions, does this pose a problem?

No. Most of our current members also have similar times when they are not available for calls. However, the administration of the Fire Department watches this area very closely. If a member is not very active or does not attend many of the calls, they could be asked to step down from their position as a Volunteer Firefighter. This doesn't happen very often. We realize that your family and work comes first, all we ask is that you make an honest effort to attend as many functions and calls as possible.

I realize this is a volunteer Fire Department, but is there any compensation for attending practices or emergency calls?

No, there is no direct compensation for your time. The Terrace Volunteer Association does receive a monthly stipend, which is used by the membership to fund social events throughout the year. The City also pays for a life insurance policy for each active member, and a yearly $3,000 tax credit.

What type of calls do you respond to?

Terrace Fire & Rescue responds to highway traffic accidents, medical emergencies, hazardous material spills and, of course, fire calls. As a new Volunteer member, you would be required to concentrate your time learning to be a Firefighter. As you gain experience, you will be able to move into other areas of emergency response.

Is there any full-time staff working in the Fire Department?

Yes, the Fire Chief, one Deputy Fire Chief, eight full-time Firefighters, and one full-time Administrative Clerk.

What are the duties of a Volunteer Firefighter within the Fire Department?  

As a Volunteer Firefighter you will:

Respond to emergency calls regarding fires within the Terrace Fire Protection Area;

  • Respond from time to time to other fire areas as outlined in our Mutual Aid Agreement;
  • Train towards professional qualifications for a Firefighter as set out by the NFPA standards;
  • Be part of a team that keeps the units ready for the next emergency call;
  • As part of a team, keep the fire station neat and tidy;
  • You may be placed on a special committee to look after special projects such as communications or self-contained breathing apparatus; and
  • Other related duties.

How many Volunteer Firefighters are on the Department?

We try to maintain approximately 32 Volunteer Firefighters to provide coverage for the City of Terrace.

How long do you keep completed applications on hand?

Normally we will keep all applications for a six-month period.

Any other questions? Contact us.

If you have any questions regarding the process of becoming a Volunteer Firefighter, please do not hesitate in giving us a call at 250-638-4734.


Watch videos that explore our fitness testing process.

Video 1 - Courtesy of CFTK

Video 2 - Courtesy of CFTK


Smoke alarms save lives! When properly installed and maintained, they play a vital role in reducing fire deaths and injuries. Here are some tips:

  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home.
  • Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • Renovating? Moving in? Have an unfinished basement? It’s still important to have working smoke alarms on all levels—even a portable battery-powered one works.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.

Smoke alarms are inexpensive and could save your life. There are also community financial assistance programs in place with the Terrace Fire Department and the local Canadian Tire.


Cooking is one of the leading causes of home fires and home fire injuries in British Columbia. This year, Fire Prevention Week™ (October 4 to 10, 2020) aims to educate people about the simple but important things they can do to keep themselves and those around them safe from fire in their kitchens and homes.

Fire Prevention Week Contest

Fire Prevention Week is a great time to discuss fire and burn prevention with your friends and family, and is an opportunity for students in British Columbia to win some fantastic prizes. This year, the contest is open to all grades! Download the Fire Prevention Week information sheet (PDF) and share with the people in your community. We look forward to receiving your entry!

Grade categories

  • Kindergarten to grade 3
  • grade 4 to 6
  • grade 7 to 12

Mail-in (hard copy) entries

  • Posters must be drawn on an 8 ½ by 11-inch letter-sized paper
  • Posters must include a completed entry form (fillable PDF) on the back of the poster (taped or glued. Please do not staple.) Be sure to include your zone. See below for more information.
  • One (1) entry per student
  • Poster artwork may be drawn on any Fire Prevention Week subject (including burn and scald prevention, fire prevention, fire escape planning, smoke alarms, carbon monoxide safety, etc.)
  • The contest is open to any student residing in British Columbia — from Kindergarten through to Grade 12. Any number of students from a class can enter the contest. Entries must be sent in by the student's teacher.
  • All entries must be received at the BC Professional Fire Fighters’ Burn Fund, 3891 Main Street, Vancouver, BC, V5V 3P1
  • Submission deadline: OCTOBER 23

For more information, visit:  https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-respons...



Due to COVID 19, the Terrace Fire Department had temporarily suspended Commercial inspections.  BC is now in Phase 3 and with that in mind; the Terrace Fire Department is now starting to do fire inspections again.

The inspection crew will follow guidelines set by the City of Terrace Fire Department so they can do these inspections in a safe manner related to COVID 19 guidelines. The Fire Inspectors will communicate in advance with the property rep to ensure that all safety related concerns are dealt with prior to the inspection taking place.

Some properties will not be inspected this year due to the above constraints. The Fire Safety Checklist is designed to assist business owners and operators to keep their place of business, staff and customers safe from fire. Following the checklist can help a business be better prepared for an inspection by the Terrace Fire Department.

It’s the responsibility of all businesses to conduct an inspection of their place of work to ensure the business is operated as per the BC Fire Code. For more information, please contact the Terrace Fire Department at 250-638-4734 or at firehall@terrace.ca.


  • Ensure fire extinguishers are fully charged and are mounted in such a way they are visible and easily accessible
  • Have each extinguisher serviced annually by a qualified technician. A service tag must be attached noting the date of service
  • Conduct a visible inspection of fire extinguishers once a month. The gauge should show that it is full
  • Check the hose to ensure it is attached tightly and has no cracks or blockages

Smoke Alarms:

  • Test smoke alarms once a month
  • Change batteries in smoke alarms at least once a year. (This can be timed with the change to Daylight Savings Time each spring)
  • Make sure smoke alarms are not painted or altered in any way

Fire Alarm System:

  • Have your fire alarm system serviced annually by a qualified technician
  • Perform monthly fire alarm tests on emergency power. Log these tests and make them available for a fire inspector to view
  • Ensure all parts of the fire alarm system are intact and are unaltered. Make sure fire bells are not painted
  • Ensure pull stations are not blocked by shelving, inventory or furniture

Electrical Hazards:

  • Do not overload circuits
  • Ensure temporary electrical solutions (e.g., power bars, splitters, and electrical cords) are not used in conjunction with one another
  • Plug large appliances such as refrigerators and freezers directly into wall receptacles

Exit Signage:

  • Make sure exit signage is visible, intact and fully illuminated

Emergency Lighting:

  • Have your emergency lighting serviced annually by a qualified technician
  • Ensure emergency lighting is in working order at all times
  • Test emergency lighting monthly

Exit Passageways and Exit Doors:

  • Ensure passageways leading to an exit are free of obstructions
  • Ensure all exit doors have approved locking mechanisms
  • Ensure all exit doors do not require specialized tools (e.g. a key) or knowledge (e.g. code) to exit

Fire Separations:

  • Keep fire doors closed when not in use
  • Make sure fire doors are not propped open
  • Do not disconnect or alter automatic door closures

Storage Rooms:

  • Keep storage rooms free of excessive clutter
  •  Maintain proper aisle widths (a minimum of 900 mm or 36")

Sprinkler System:

  • Confirm sprinkler system services are scheduled and maintained as per NFPA 25 by a qualified technician
  • Ensure there is no damage to sprinkler heads and there is a minimum of 450 mm (18") clearance below the heads
  • Do not paint sprinkler heads
  • Ensure all parts of the sprinkler system are intact and in good repair

Cooking Hoods and Ducts:

  • Install cooking hoods and ducts as per NFPA 96
  • Ensure cooking hoods are cleaned properly on a regular basis and that all components are in place and properly maintained
  • Make sure there are no holes in the hoods from relocating nozzles
  • Ensure the cooking hood is the appropriate size for the appliances and that all cooking surfaces are properly covered
  • Install approved filters correctly

Cooking Fire Suppression Systems:

  • Have a cooking fire suppression system serviced twice a year by a qualified technician
  • Ensure appropriate nozzles are in place for the type of appliance they are designed to protect

Standpipe Systems:

  • Perform flow and flush tests (including a 200 PSI pressure test) every five years and forward the results to the Terrace Fire Department (These tests must be done by a qualified technician)
  • Ensure connections are visible, free of obstructions, capped and properly labeled
  • Remove occupant-use hoses and ensure approved caps are put in place

Mechanical and Service Rooms:

  • Keep mechanical and service rooms clear of storage items and ensure doors are closed when not in use

Laundry Rooms:

  • Clean out lint traps regularly and ensure there is no build-up of lint behind or around dryers
  • Regularly check that no items have fallen behind dryers

Emergency Power (Generator):

  • Check that proper service schedules for emergency power are being maintained as per CAN/CSA-C282-05 and a log of that service is kept on site

Please call the Terrace Fire Department if you have any questions

250-638-4734 or firehall@terrace.ca

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