Emergency Services

Fire Department


The Fire Department consists of eight full time firefighters, two Chief Officers and a Clerk/Dispatcher.  To complement the career staff, there are 25 Volunteer Firefighters that train and work alongside the paid staff to provide fire prevention, fire suppression, rescue, pre-hospital care and hazards mitigation.


3215 Eby Street Terrace, BC V8G 2X8

Phone: 250.638.4734 (Non-Emergency Number)

Fax: 250.635.4933 E-mail: firehall@terrace.ca


What are the requirements to join the Terrace Fire Department as a Volunteer?

  • Be a resident of the City of Terrace, so that you can respond promptly;
  • Have obtained a minimum of grade 12 or equivalent;
  • Be a minimum of nineteen (19) years of age;
  • Be able to meet the Fire Department's physical agility requirements;
  • Be able to obtain a medical examination certificate proving you are fit to participate in firefighting activities; and
  • Be prepared to commit the necessary time and effort involved in being a Volunteer Firefighter.

Is there anything else that will aid in my chances of being a successful applicant for the Fire Department?

Yes, obtaining one or more of the following will help your chances:

  • Hold a valid first aid/CPR certificate;
  • Hold a valid class 5 driver's license;
  • Have an air brake endorsement certificate;
  • Hold recognized certificates for firefighting courses;
  • Live and/or work in locations in which response times would be beneficial to the Fire Department.

I do not meet all the above criteria - can I still apply?

Yes, we strongly recommend that you still fill out the application form.

Where do I obtain and send my completed application?

A copy of the Volunteer Firefighter Application form can be obtained from the Fire hall (3215 Eby Street), or:

Once completed, it can be mailed to:

City of Terrace

Fire & Rescue

3215 Eby Street

Terrace, B.C. V8G 2X8

If mailed, please mark the envelope with: "Confidential - Application" in the bottom left hand corner of the envelope.  Or, you can drop off the completed application form at the fire station.  Our office hours are 0800-1200, 1300-1630 hours, Monday to Friday.

How much time will I be expected to contribute?

Members of the Fire Department are expected to attend 70% of the scheduled fire practices during the course of the year.  Fire practices or training occur every Tuesday evening, starting at 1900 hours and normally go to 2100 hours.

New recruits are also expected to attend the "new recruit" orientation program.  This training is scheduled over a variety of weekends and a number of evenings.  It is essential that all new recruits complete the basic Firefighter program.

When you are available, you are expected to be on voluntary call for any emergency calls that occur in the Terrace area.  Generally, we would expect that a Volunteer would be able to attend at least 50% of the calls over a period of a year.

How many calls does the Fire Department respond to in an average year?

It depends on the year; hot, dry spring conditions usually increase our call volume substantially because of grass fires.  An average year would be approximately 1200-1500 actual responses.

Am I expected to attend all emergency calls?

No.  Although we encourage members to respond when available, it is our expectation that our Volunteer members would be available for about 50% of the fire-related calls.

I am not around all the time, or I work shift work, or at times I would just not be available to respond to calls or attend the training sessions, does this pose a problem?

No.  Most of our current members also have similar times when they are not available for calls.  However, the administration of the Fire Department watches this area very closely.  If a member is not very active or does not attend many of the calls, they could be asked to step down from their position as a Volunteer Firefighter.  This doesn't happen very often.  We realize that your family and work comes first, all we ask is that you make an honest effort to attend as many functions and calls as possible.

I realize this is a volunteer Fire Department, but is there any compensation for attending practices or emergency calls?

No, there is no direct compensation for your time.  The Terrace Volunteer Association does receive a monthly stipend, which is used by the membership to fund social events throughout the year.  The City also pays for a life insurance policy for each active member, and a yearly $3000.00 tax credit.

What type of calls do you respond to?

Terrace Fire & Rescue responds to highway traffic accidents, medical emergencies, hazardous material spills and, of course, fire calls.  As a new Volunteer member, you would be required to concentrate your time learning to be a Firefighter.  As you gain experience, you will be able to move into other areas of emergency response.

Is there any full time staff working on the Fire Department?

Yes, the Fire Chief, one Deputy Fire Chief, eight full-time Firefighters and one full-time Administrative Clerk.

What are the duties of a Volunteer Firefighter within the Fire Department?  

As a Volunteer Firefighter you will:

Respond to emergency calls regarding fires within the Terrace Fire Protection Area;

  • Respond from time to time to other fire areas as outlined in our Mutual Aid Agreement;
  • Train towards professional qualifications for a Firefighter as set out by the NFPA standards;
  • Be part of a team that keeps the units ready for the next emergency call;
  • As part of a team, keep the fire station neat and tidy;
  • You may be placed on a special committee to look after special projects such as communications or self-contained breathing apparatus; and
  • Other related duties.

How many Volunteer Firefighters are on the Department?

We try to maintain approximately 32 Volunteer Firefighters to provide coverage for the City of Terrace.

How long do you keep completed applications on hand?

Normally we will keep all applications for a six-month period.

Any other questions?  Contact us.

If you have any questions regarding the process of becoming a Volunteer Firefighter, please do not hesitate in giving us a call at 250.638.4734.


'Tis the Season

The onset of winter means more home fires.

Here's what you can do to minimize the risk in your communities.

 According to NFPA statistics, about half of the nation’s home structure fires—and more than half of the home fire deaths—occur in the five-month span between November and March, with January being the peak month for both. As we head into this high-risk stretch, I urge everyone involved with fire safety outreach and education to ramp up their activities to help prevent winter fires.

 There are several factors that make this time of year a perfect storm of fire risk. Looking at the three main causes of winter fires and examining the numbers behind each can be instructive and help safety advocates tailor their efforts to minimize the risk.

Cooking is the top cause of winter home fires. While these types of fires are a problem throughout the year—leading to 550 deaths, on average, annually—the pace of the problem picks up dramatically during the winter months. According to NFPA statistics, four of the five peak days each year associated with cooking fires coincide with winter-season holidays. Thanksgiving Day leads the way, with an average of 1,600 reported cooking fires across the US—more than three times the typical daily average of such fires. Christmas Eve, Christmas, and the day before Thanksgiving were the other high-risk days for cooking fires, ranging from 640 fires to 800 fires on average. Research says that the majority of these incidents are due to inattention while cooking. We all know how easy it can be to get distracted with guests and holiday preparations, which is why the dangers of unattended cooking should be a big safety message we share with our communities as the holidays approach.

Heating is another leading cause of winter fires. During the period of 2013–2017, heating equipment was involved in an estimated annual average of 50,500 reported home structure fires in the US, and caused an average of 500 deaths. While dirty chimneys were the most common source of heating-related fires, fixed or portable space heaters have caused by far the most heating equipment-related deaths; they were involved in roughly five of every six fatal incidents. These tragic deaths occur mainly when something combustible is set too close to the heater. Our safety messaging needs to help people understand the importance of cleaning their chimneys before the first use of the season and that they must keep combustible materials at least three feet away from space heaters.

 Rounding out the big three are Christmas tree fires. Although the number of incidents is small—an average of 160 a year—given the large fuel load of a tree, these types of fires can be particularly deadly and lead to high property damage. As expected, most Christmas tree fires happen in December, but about 30 percent occur in January when trees have been up too long and have dried out. Lighting or electrical factors are involved in half of these fires. It is essential to remind community members that trees should be well watered and lights should be inspected and in good working order.

Author(s): Lorraine Carli. Published on September 1, 2019.



Winter Holidays

Fire Safety During Seasonal Celebrations


Holiday decorating

  • Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
  • Keep lit candles away from decorations and other things that can burn.
  • Some lights are only for indoor or outdoor use, but not both.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Use clips, not nails, to hang lights so the cords do not get damaged.
  • Keep decorations away from windows and doors

Holiday entertaining

  • Keep children and pets away from lit candles.
  • Keep matches and lighters up high in a locked cabinet.
  • Stay in the kitchen when cooking on the stovetop.
  • If you smoke – be it cannabis or tobacco – consider smoking outside and only where it is permitted, and encourage friends or family who smoke to do the same.
  • If you do smoke inside, use large, deep ashtrays. Be cautious when smoking on sofas and couches – a burning cigarette can smolder between the cushions of upholstered furniture and go unnoticed for hours.
  • Do not discard of any smoking materials in garbage cans or vegetation such as mulch, planter boxes, potted plants or landscaping, peat moss, dried grasses, leaves or other things that could ignite easily.

Christmas Trees

Picking the tree

  • Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree

  • Before placing the tree in the stand, cut 2” from the base of the trunk.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand. Be sure to add water daily.

Lighting the tree

  • Use lights that have the label of a recognized testing laboratory. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.

Disposing of the tree

  • Get rid of the tree after Christmas or when it is dry. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home.
  • Check with your local community to find a recycling program.
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

Seasonal celebrations are a time for families and friends to get together. But all that festive cooking, costumes and decorating can bring a greater risk for fire. Following a few simple tips will ensure a happy and fire-safe event.



  • Blow out all candles when you leave the room or go to bed.
  • Avoid the use of candles in the bedroom and other areas where people may fall asleep.
  • Keep candles at least 30 centimetres away from anything that can burn.
  • Never leave a child alone in a room with a burning candle. Keep matches and lighters up high and out of children’s reach, such as in a locked cabinet
  • Consider using battery-operated, flameless candles.

If you do burn candles, make sure that you:

  • Use candle holders that are sturdy and won’t tip over easily
  • Put candle holders on a sturdy, uncluttered surface
  • Light candles carefully — keep your hair and any loose clothing away from the flame
  • Don’t burn a candle all the way down — put it out before it gets too close to the holder or container
  • Never use a candle if medical oxygen is used in the home
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles

Home Preparedness Checklist for Severe Weather

  • Have a battery-operated radio.
    • This allows you to listen to your local station for warnings, advice and instructions.
  • ​​Stow flashlights with extra batteries.
  • Winterize your home.
    • Insulate walls and attics.
    • Weather-strip doors and windows.
    • Clear rain gutters.
    • Remove tree branches that could fall during strong winds.
  • Inspect your chimney or flue.
    • This helps prevent structural fires and ensures smoke, carbon monoxide and other potentially harmful gases are properly vented.
  • Make sure you have an adequate supply of food and water
    • BCHydro suggests that if the power is out for less than four hours, the food in your fridge and freezer will be safe to consume.
    • If the power is out for longer than four hours, follow BCHydro’s guidelines on making your food supply last as long as possible.
    • Fireplaces, wood stoves, barbecues and camp stoves can be used for emergency cooking. DO NOT use barbecues or camp stoves indoors due to the high risk of carbon monoxide build-up.

Vehicle Preparedness Checklist for Severe Weather

Shift into winter every year with DriveBC's Prepare Your Vehicle checklist and make sure you’re ready for bad weather while on the road. Preparing your vehicle includes packing a winter survival kit. Recommended items include:

  • Emergency kit containing non-perishable food, blankets and first aid supplies
  • Windshield scraper and snow brush
  • Extra windshield washer fluid
  • Spare tire, wheel wrench and jack
  • Shovel and traction mat, sand or kitty litter
  • Flashlight and extra batteries
  • Battery jumper cables
  • Extra clothing and footwear
  • Flares and matches or lighter
  • Fuel line antifreeze
  • Tire chains and gloves

Weather Alerts

Planning your route and keeping up-to-date with weather information is a core component of severe weather preparedness. Recommended weather alert sources include:


Public Fire Safety NFPA


​FireSmart is a shared responsibility. It is about living in a fire-prone ecosystem and taking the necessary steps to protect your family, property, and community from wildfire.

Over time, FireSmart principles have shown that they are effective at reducing the risk related to losses in the most extreme wildfire conditions. With a few simple steps you can contribute to increasing your property, neighbourhood and community resiliency to wildfire. 

FireSmart Assessments are now available in Terrace!  Is your property FireSmart, and ready to stand up against a wildfire? Find out now by contacting your local FireSmart Coordinator at (250) 638-4734 or FireSmart@terrace.ca to get your free FireSmart Assessment.

BC Wildfire Homeowners Manual 

Wildfire Preparedness Guide 

Check out these informative videos:




Backyard Burning

NO Burning of Yard Waste within City Limits

Burning of yard waste, grass, branches, leaves, and other debris is NOT allowed within City limits

Fire pits in the backyard are for the purpose of cooking food only.  Fires must be contained within a non-combustible receptacle constructed of cement, brick, or metal, and be no more than three feet in diameter.  Only cut, seasoned wood or charcoal is to be burned.  All fires must be supervised by a competent person while it is burning or smoldering, and extinguished prior to leaving the fire.  Fires should not be lit when the weather conditions could cause smoke to be a nuisance to another person.  Fires are to be extinguished immediately if they are causing an unreasonable interference with the use and enjoyment of another person's property.  There must be a minimum 10 foot clearance from any structure or fence.  For more information, call 250-638-4734


Camp Fire Regulations



Smoke alarms save lives! When properly installed and maintained, they play a vital role in reducing fire deaths and injuries. Here are some tips:

  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home.
  • Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • Renovating? Moving in? Have an unfinished basement? It’s still important to have working smoke alarms on all levels—even a portable battery-powered one works.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.

Smoke alarms are inexpensive and could save your life. There are also community financial assistance programs in place with the Terrace Fire Department and the local Canadian Tire.

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