City Services

Water Quality and Conservation

The City of Terrace Community Water System serves a population of approximately 12,000 people with 3,943 water connections. There are three sources of water that the system draws from:

  • Frank St. Wells
  • Deep Creek
  • Skeena River

The Frank St. Wells provide over 99% of the water delivered to end users, with Deep Creek and the Skeena River serving as emergency backup sources. Storage is provided at two reservoir sites:

  • Wilson St. reservoirs: Two reservoirs that service most of the community and Brauns Island
    • Combined volume of the two reservoirs is 2,712m3 with a maximum winter turnover rate of 30 hours
  • Halliwell reservoir: Services the Bench neighbourhoods and some areas of the Regional District to the north of town
    • The largest of the three reservoirs, with a volume of 2,727m3 and a maximum winter turnover of 48 hours


Water Conservation

The City of Terrace wishes to remind all residents that water sprinkling restrictions are enforced year-round.

When can you use sprinklers?

  • ODD-numbered addresses – On ODD-numbered days
  • EVEN-numbered addresses – On EVEN-numbered days
  • Hand sprinkling of flowers and shrubs with a controlled nozzle is allowed at any time.

These restrictions are in place to ensure that we have water available in case of a wildfire, and to keep the costs of delivering water to a minimum.

Water Is a Precious Resource: Conservation Can Save You Money

Upgrading a city’s water system is extremely expensive, usually measured in the millions of (tax) dollars even in a small community. Since most water systems are designed with fireflows in mind, the distribution lines are sized larger than needed for residential use; increased use leads directly to increased cost in the form of new construction or increased metering.

Because Canada (and especially British Columbia) is covered with lakes and rivers, we tend to take water for granted, but the truth is most of it is unsafe to drink and must be disinfected. Naturally safe sources are relatively few. Every drop of water, whether we drink it or it goes down a drain, costs all of us money. Typically, less than 1% of municipal water is used for drinking.

High flow conditions in Terrace are caused by:

  • Increased or unmonitored lawn watering
  • Vehicle and driveway washing
  • Unmetered leaks

Terrace’s Frank Street Well is a clean, safe source of water, but no source can deliver an unlimited supply of water. To eventually add another well would be very expensive, and should not be done until it is absolutely necessary—for drinking water and fire protection.

Water Conservation Tips

Please honour the sprinkling restrictions—it helps.

  • Water only when the lawn begins to show signs of stress; most people over-water their lawns.
  • Water early in the morning when evaporation rates are lowest.
  • Position your sprinkler carefully to avoid waste.
  • Don’t water streets, sidewalks, or driveways; sweep them.
  • Plant indigenous species as much as possible.
  • Repair leaks and dripping faucets.
  • When renovating, upgrade fixtures to water-savers.
  • Take shorter showers.
  • Use a nozzle that shuts off automatically when you are washing your car (10 minutes = approximately 75 gallons of water).
  • Wash only full loads in your washing machine or dishwasher, and use a short cycle whenever possible.
  • Keep drinking water in the refrigerator instead of running the tap until the water cools.

Read more conservation tips

Calculate Water Use

Try this handy tool to calculate roughly how much water you're using.

Water Calculator

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