Voyent Alert!

Register now to keep informed

Voyent Alert!

phone with sample flood advisory on-screen, alongside City of Terrace and Voyent Alert logos

Introducing Voyent Alert!

In times of crisis, it is important that residents have access to trusted, timely and accurate information to ensure their own safety and that of their family and loved ones. In response to this need, the City of Terrace has chosen Voyent Alert! as the communication service provider for these kinds of events.

Voyent Alert! is a multipurpose communication service used to send alerts to residents, businesses, and visitors during critical events like fires or floods while also providing relevant day-to-day communications such as snow removal advisories, planned maintenance, water advisories, and more.

How to Register

Registration for the service is FREE, simple, and totally anonymous.

What You Can Expect

  • Personalized Communications: Voyent Alert! provides informative communications. Critical information such as emergency shelter locations and preferred evacuation routes from your location are provided.
  • Follow Multiple Locations: Voyent Alert! allows you to create and follow multiple locations such as “Kids’ School” or “Mom’s House.” Any event or communication related to your followed locations will be forwarded to you along your preferred communication channel.
  • No Message Fatigue: Voyent Alert’s smart alerting capabilities ensure that you will only get notified when a communication is relevant to you or one of the locations you are following.
  • Communications Your Way: Receive alerts over a wide variety of communication channels including mobile apps, text/SMS alerting, email or voice calling. You can register for all or one of them.
  • Privacy is Paramount: Registration is anonymous, and no information volunteered or derived is shared or used for marketing or data harvesting purposes. Locational information from your followed locations is only used to determine its proximity to an alert event and to provide critical context within the communications (such as distance and direction). The City of Terrace will not collect, use, or disclose any personal information using Voyent Alert.
  • Leaving is Easy: Both mobile applications and web-based accounts provide access to an unsubscribe feature accessed via the menu icon on the top right of the screen/page. If the service isn’t working out, simply click on the “Unsubscribe” button and you won’t hear from us again.

For more information, you can check out the FAQ and the Voyent Alert Privacy Policy.

Register Now


Read more about Voyent Alert!

Registration Assistance

Need help registering? Please call 250-638-4712 or email engage@terrace.ca.

The City of Terrace will not collect, use, or disclose any personal information using Voyent Alert.