All rules are subject to change at the discretion of pool staff.   

Reservations

• Not required: Public Swims, Parent & Tot, Lane Swims, Aquafit, or Gym Use
• Required: Children's Lessons
• Recommended: Adult Beginner Lessons and Jr. Lifeguard Club

Please note payment is required at the time of reservation. Check the "Prices" section below for details.

Admissions

• This is a drug- and alcohol-free facility; admission may be refused for those appearing to be under the influence. 
• Patrons who have flu-like symptoms/illness such as diarrhea or vomiting are not permitted to enter the pool. 
• Patrons who have head colds, ear or nose discharge, ear infections, open sores, or bandages are not permitted to enter the pool. 
• Street shoes are not permitted in these areas: pool deck, changing room, and fitness centre. 
• Appropriate swimwear is required (shirts and shorts are OK if a swimsuit is underneath). 

General Pool Rules

• Cell phone use for the purpose of recording or photographing is prohibited within the whole facility without authorization.
• Directions from aquatics staff must be obeyed at all times. 
• Please be courteous. Foul language, horseplay, fighting, or abusive behaviour is not tolerated.
• A cleansing shower, with soap and water, is required before entering the pool area. 
• Any injury or pool contamination must be reported to staff immediately. 
• Diving is only allowed in the deep end. 
• The practice of hyperventilation and extended breath holding is not permitted. 
• Lifeguards may require patrons to complete a swim test to ensure their safety. For the swim test, a patron is asked to swim the width of the main pool in shallow water comfortably. If the patron does not pass a facility swim test, they will be required to wear a lifejacket. 
• No sitting or hanging on lane lines.  
• No splashing the guards or purposely distracting them in any way. 

Food and Drink

• No food, gum, or drink allowed on deck or in changing rooms (except water and sports drinks). 
• No glass containers are allowed in the changing rooms or pool area. 

Children and Youth

• All children 7 years and under MUST be accompanied by an adult within the pool area (at least 16 years of age or 14 years of age AND completed Bronze Medallion or better). Children must be no more than arm's length away from the adult at all times. Maximum of 3 children (under the age of 7) per adult.
• Children who are not toilet trained must wear a swim diaper under their swimsuit (no regular diapers in the pool). 
• Strollers are not permitted in the changing rooms or pool area. 

Pool Capacities

• The number of patrons allowed access is subject to the ratio of lifeguards to public. 

Spectators

• Spectators must use the designated spectator areas (behind the windows or up on the balcony) and are not permitted on the pool deck.

Equipment

• Life jackets and other personal flotation devices may only be used if the child is accompanied in the water and within arm’s reach of an adult. 
• Water weights, Aquafit noodles, and kickboards are for aquatics classes and adult use only. 

Water Fountains

• Water fountains are available. Please bring a water bottle if desired.

Changing Rooms and Lockers

• Fitness centre users and pool users can access the changing rooms. Lockers are available for use.

LEISURE POOL

Temperature varies between 90° and 94° F. 

Leisure Pool Rules 

• No climbing on amenities. 
• No climbing on the rocks. 
• Feet first only entries. 

• No climbing on the railing. 
• Large mats and pool toys are not permitted. 

Lazy River Rules 

• Do not block the jets or flow of patrons. 
• No sitting, standing, or climbing on the river rocks. 

LAP POOL 

Temperature varies between 80° and 84° F. 

Lap Lane Rules 

• One lap lane line is in during public swims until our patron count is over 120, then it comes out. 
• Lap lanes are for lap swimming and water walking. 

• Lap swimmers must swim in a circle as soon as a 3rd swimmer enters the lane. 
• Lap lane availability will be limited during swim lessons and swim team times. 

Deep End Rules 

• Life jackets are NOT ALLOWED on the climbing wall. 
• Only one amenity (climbing wall or diving board) will be open at a time. 

• Swimmers may not swim back and forth in the deep end when the diving board or climbing wall is in use. 

Diving Board Rules 

• One person at a time.   
• Divers must swim to the side of the pool and exit the deep end before the next person jumps. 
• No hanging on the diving board. 

Climbing Wall Rules  

• Users must wait for their turn next to the wall. 
• One person at a time must climb, drop, then exit in the deep end. 
• No flips. 
• Climbers must enter the water feet first. 

• No life jackets allowed while climbing. 
• Max weight restriction of 250 lbs. 

The steam room temperature varies between 99° and 104° F. 
The hot tub temperature varies between 102° and 104° F. 

• Children aged 11 and under are not permitted to use the hot tub or steam room without an adult. This includes sitting on the side and stairs of the hot tub. 
• People with heart conditions, who are pregnant, or who have special medical conditions should check with their doctor before using the steam room or hot tub. 
• The recommended time for using the hot tub or steam room is 8–10 minutes. Be sure to cool down completely after use. 
• Patrons are not permitted to play with the jets or grates, perform handstands, or go underwater. 
• Please refrain from using eucalyptus or any other scented oils/lotions in the steam room. Please be considerate of others who may have a fragrance sensitivity. The steam room will shut down for cleaning if scented products are detected. 

• Personal grooming is prohibited in the steam room. 
• Users must refrain from spitting. 
• It is prohibited to pour water on the temperature sensors or dry sauna rocks.  

Admission

• Patrons 12–13 years of age may use the fitness centre under the supervision of a parent, legal guardian, or instructor. 
• Those under the age of 16 need to have an informed consent form on file.  
• You must be 14+ to use the fitness centre unsupervised.

Fitness Centre Rules

• Clean indoor shoes and proper gym attire are required. No bathing suits or bare feet. 

• Gym users have access to change rooms for showers.
• Gym users have access to the saunas/hot tub (except during private rentals).
• Gum, food, or glass containers are not permitted. 
• Clean equipment before and after use. 

• Collars, clips, and spotters are recommended for those using free weights. Users should return all weights to the rack. 
• Any injuries and/or signs of dizziness, chest pain, or fatigue are to be reported to the front desk. 

Find a PDF of the current schedule here

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Find a PDF of the current schedule here

Payment policy at the Terrace & District Aquatic Centre:

As of June 1, 2021, payment is required when you register by phone, online, or in person. There are lots of payment options available:

• Pay by credit card at the time of registration (by phone/online/in person)
• Purchase a monthly membership any time prior to or at time of registration (by phone/in person)
• Purchase a gift card prior to registration (you can do this with debit, credit card, or cash when visiting us in person, or over the phone by credit card)
• Put a credit on your account in advance (you can do this with debit, credit card, or cash when visiting us in person, or over the phone by credit card)

If you book an activity and then can’t attend for any reason, a full refund is available by phone if you provide at least 24 hours’ notice (you must speak to someone in person to do this). If life happens and you can’t attend, please remember to cancel so that others can have the option to take your spot!

Visit the Swimming Lessons page for information on current availability!

Visit the memberships page for information on current availability!

Membership Options

The City of Terrace offers the Leisure Access Card Program to individuals and families who are financially disadvantaged and receiving financial assistance from one of the following provincial or federal programs: 

Ministry of Employment and Income Assistance:

• Regular Income Assistance Benefits (must be renewed every six (6) months)
• Persons with Disabilities (PWD) (must be renewed annually)
• Persons with Persistent and Multiple Barriers (PPMB) (mist be renewed annually)

Employment and Social Development Canada

• Canada Pension Plan Disability (CPPD) (must be renewed every six (6) months)

Persons who qualify for the Leisure Access Card Program will be issued a card indicating their eligibility for the program. This card will provide patrons access to the pool and gym for $2.00 per adult and $1.00 per child per visit. Persons receiving Income Assistance Benefits may receive a card for themselves and any dependent children living in the household. Patrons may purchase a 10-visit swim and skate membership.

Junior Lifeguard Club is designed for those looking to begin or continue their development towards becoming a certified Lifeguard or Swim Instructor. Swimmers will develop skills based on personal bests in swimming, lifesaving, fitness, knowledge, leadership, and teamwork.

Click here for current availability

Pool rentals are available. Check the current schedule for days and times.

General Rules: Camps, birthday parties, classes, and other groups entering during any public swim times must follow the same policies as stated above. In addition, an adult can be responsible for a maximum of 3 children who are 7 years of age and under. The group must wait for direction from the lifeguard on the pool deck bench prior to entering the pool and complete a swim test at the lifeguard’s discretion.  

Learn about pool rentals here

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