COVID-19 Updates

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City Hall

October 15, 2021

COVID-19 Updates

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The City of Terrace is committed to ensuring citizens are kept informed of the COVID-19 pandemic. We are taking direction from the federal government, provincial government, Northern Health, and the BC Centre for Disease Control in order to do our part to help minimize the spread of this virus. This includes recommendations for physical distancing, mask use, and immunization, among other measures.

Latest News

Masks required for ages 5+

Masks are now required for all individuals ages 5 and older entering a city building, including patrons, those conducting business, or those providing a service.

The Provincial Health Officer mandated that masks be worn in all indoor public spaces as of Wednesday, August 25, 2021. As a result, the City now requires masks in all City-owned buildings. The ages that require a mask are now ages 5 and older.

When visiting the Sportsplex and Terrace & District Aquatic Centre, masks will be required in all common areas when you are not engaged in physical activity, such as swimming, working out in the gym, or attending a fitness class.

This mask mandate will apply to all patrons, those conducting business, and those providing a service. The same precautions apply to our staff, who will be required to wear masks indoors when not seated at their workstation. There are some people who may be exempt from mask requirements; please visit the provincial government’s page for details on this as well as the full list of indoor public settings that are affected by this order.

Vaccine passport

Starting Monday, September 13, 2021, the City of Terrace will be requiring proof of vaccination (i.e. first shot received) with the BC Vaccine Card for certain discretionary activities in our Sportsplex, arenas, and Terrace & District Aquatic Centre. As of October 24, 2021, you must be fully vaccinated to participate in these activities.

Read about the vaccine passport here

Public Health Orders for the Northern Health region

Northern Health is introducing new public health orders covering the entire Northern Health region to manage COVID-19 activity.

Effective at 12:01 AM Tuesday September 7, 2021:

New Northern Health orders:

Personal gatherings in your home – one additional family or 5 guests
Personal gatherings outside your home – maximum 50 people
Indoor events – have a safety plan (the organizer should have a safety plan, but is not required to submit one for approval)
Outside events – when more than 200 people, then have a safety plan
Sporting events with spectators, indoor & outdoor – have a safety plan

Currently in Step 3 of BC restart plan and still in place:

In the Restart step 3 and current PHO order on gatherings and events:

Indoor events - maximum of 50 people or 50% capacity, whichever is greater
Outside events – maximum of 5000 people or 50% capacity, whichever is greater
Outdoor spectator events: 5000 people or 50% capacity
Indoor spectator event: 50 people or 50% capacity

Not restricted by either NH order or restart step 3/PHO order:

All indoor fitness classes allowed, normal capacity
Gyms and recreation facilities, normal capacity
Restaurants, bars, pubs and nightclubs (except for socialization between tables or dancing)
Worship services or educational activities (K to 12 and post-secondary)

These measures will remain in place until Northern Health experiences lower cases and higher vaccination rates.

Northern Health has posted this announcement here.

VACCINE INFORMATION AND RESOURCES

The vaccine clinic held at the Terrace Sportsplex is now complete. Thank you to all involved!

To get a first or second vaccine, please book an appointment.

Get started here

Other vaccine-related resources:

See all City of Terrace news

Business News

City Facilities Status - Updated October 15, 2021, at 2:45 pm

Facility	Status	How to stay in touch
City Hall	Open to the public.	Phone: 250-635-6311 Email: cityhall@terrace.ca In person: 8:30 am–4:30 pm All individuals ages 5+ entering a City-operated building are required to wear a face mask while inside, including patrons, those conducting business, or those providing a service. Anyone who has been outside of the country recently or who has COVID-19–related symptoms will not be permitted to enter. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Fire Department Administration Office	Closed to the public with limited in-person access on request.	Phone: 250-638-4734 Email: firehall@terrace.ca In person: Please call or email first if possible; in-person meetings will be limited. All individuals ages 5+ entering a City-operated building are required to wear a face mask while inside, including patrons, those conducting business, or those providing a service.
Sportsplex	Fitness classes are available. Public Skating is available.	Phone: 250-615-3000 Email: pr@terrace.ca In person: 8:30 am–4:30 pm Masks will be required for ages 5+ in all common areas when you are not engaged in physical activity, such as attending a fitness class. As of September 13, certain activities will require at least one dose of a COVID-19 vaccine and provide proof of this vaccination to enter the Sportsplex. As of October 24, proof of both doses will be required. Learn more here. Anyone who has been outside of the country recently or who has COVID-19–related symptoms will not be permitted to enter. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Terrace & District Aquatic Centre	Closed for annual maintenance September 7-27, 2021.	Phone: 250-615-3030 Email: pr@terrace.ca In person: 8:30 am–4:30 pm Masks will be required for ages 5+ in all common areas when you are not engaged in physical activity, such as swimming or working out in the gym. As of September 13, certain activities will require at least one dose of a COVID-19 vaccine and provide proof of this vaccination to enter the Sportsplex. As of October 24, proof of both doses will be required. Learn more here. Anyone who has been outside of the country recently or who has COVID-19–related symptoms will not be permitted to enter. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Public Works/Development Services	Open to the public.	Phone: 250-615-4000 Email: pw@terrace.ca or developmentservices@terrace.ca In person: 8:30 am–4:30 pm All individuals ages 5+ entering a City-operated building are required to wear a face mask while inside, including patrons, those conducting business, or those providing a service. Anyone who has been outside of the country recently or who has COVID-19–related symptoms will not be permitted to enter. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Emergency Services (fire, police, EMT)	Unaffected.	Please call 9-1-1 for emergencies.

Frequently Asked Questions – Updated October 15, 2021, at 2:45 pm

General Questions

Can I visit the City of Terrace offices in person?
All City facilities are currently open.

Due to the latest public health orders, all individuals ages 5+ entering a City-operated building are required to wear a face mask while inside, including patrons, those conducting business, or those providing a service.

Staff members are also available to assist you by phone and email. Please check https://www.terrace.ca/city-hall/department-contacts for a list of all contact information. If you’re not sure who to call, please call our main switchboard at 250-638-4700 and we will point you in the right direction.

Mayor and Council

Now that City Hall is open again, can I attend Council Meetings and Committee of the Whole Meetings?
The current PHO orders permit limited in-person public attendance at council or board meetings. As of September 28, 2021, the COVID Related Measures Act and Ministerial Order M192 both have expired, meaning we may no longer hold electronic-only meetings. Therefore, we are now welcoming the public to attend our meetings in person again. Council Chambers is open to four members of the public and media, as well as members of Council and essential staff, with the rest joining virtually. Everyone in Chambers is seated to ensure we are maintaining safe physical distancing.

We also continue to use Microsoft Teams to allow members of the public to take part in our meetings.

To view all the current options for participating in person or virtually, click here.

We will continue to review our open meeting procedures to ensure best efforts are continuing to be met. If you have any concerns or suggestions regarding open meeting procedures, you are invited to contact Alisa Thompson at athompson@terrace.ca or 250-638-4721.

Economic Development and Business Support

What is the City doing to support local businesses?
To respond to local business needs and help businesses navigate through and make use of available opportunities, the City of Terrace established the Terrace & District Economic Response Team along with the Terrace and District Chamber of Commerce, Community Futures 16/37, Kermodei Tourism, and the Regional District of Kitimat-Stikine, with input from the Terrace Downtown Improvement Association. Learn more in the news release and also in our main business support section.

Where can I find information about business support available at the federal, provincial, and community level?
Check our business support page for a great list of business supports.

Leisure Services

Are the pool and gym open?
The Terrace & District Aquatic Centre is open for pre-booked or drop-in swim and gym visits. Learn more here.

What in-person fitness classes are available?
Indoor fitness classes are available. Please check here for current protocols and to register for classes.

Is there a way to participate in fitness classes online?
Some of our instructors posted videos online earlier in the pandemic. Click here for our fitness videos page.

Is skating available?
Skating activities are available. Please check here for current protocols and to register for sessions.

Can I use City sports courts?
Sports courts are open for the season. Courts are open 8:30 am–7:30 pm daily.

Are playgrounds open?
Municipal playgrounds are open, including George Little Park, Kin Park, and more.

Is the splash park open?
The splash park is now closed for the season, but will reopen in the spring from 11 am to 8 pm.

Are memberships or punch cards available for the Sportsplex or Terrace & District Aquatic Centre?
Memberships are available for the Terrace & District Aquatic Centre. Punch cards are not. Learn more here.

Are swimming lessons available?
Swimming lessons are periodically available; check here for details.

Can I book a campsite at Ferry Island?
Ferry Island is now closed for the season. Please visit the Ferry Island Campground page to learn about camping, trails, and more.

I require cemetery services. Am I able to visit the office in person?
Cemetery services can be accessed via email and telephone (fax and scan). To schedule an in-person appointment, please call or email before you come to the Sportsplex. To access services or schedule an appointment, please call 250-615-3024 or email lbillson@terrace.ca.

Can I hold a funeral or burial?
Remember to mourn your loved ones safely. Check the province's guidelines here for more information.