Contact Us
City Departments & Staff
Go to the Department Contacts page for a list of department and staff contacts.
Mayor & Council
- Email cityhall@terrace.ca
- Call 250-638-4724 and ask for the the Executive Assistant to Mayor & Council
- Write a letter: Mayor and Council, City of Terrace, 3215 Eby Street, Terrace, B.C. V8G 2X8
- Contact Mayor and Councillors directly: Mayor & Council Contact Information
After Hours Issues
If you are calling to report an after-hours problem, call 250-638-4744.
Feedback, Questions and Complaints
Got some feedback, a question or a complaint that you'd like to share with us? About our services and programs, or maybe about accessibility at the City. Please fill out the webform below.
Another way to submit a general complaint is to download the fillable PDF general complaint form and email it to: cityhall@terrace.ca. Or drop it off in person at City Hall at 3215 Eby Street, between 9am and 4pm, Monday to Friday.